Bilbx Learn • Australia
What your receipts are worth in Australia
Straight answers on returns, warranties and tax records in Australia — the rules as the ACCC and the ATO actually publish them, with every source linked and a date on every page.
Warranties & returns
What Australian Consumer Law actually entitles you to when something breaks, and what you need to prove you bought it.
Consumer guarantees vs warranty: what you're actually entitled to in Australia
Your warranty expired and the thing broke. Under Australian Consumer Law that often doesn't matter — here's what you're entitled to and for how long.
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"No refunds": the shop signs in Australia that aren't legal
"No refunds." "Sale items excluded." "Exchange only." Several signs common in Australian shops are unlawful. Here's which ones, and what the law says.
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Do you need a receipt to return something in Australia?
No — a receipt isn't the only proof the law accepts. Here's what a shop has to take instead, and when it can legitimately turn you away.
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How long does a warranty last in Australia?
Australia has no minimum warranty period and no two-year rule. What decides a claim is reasonable durability — here's how the regulators judge it.
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It broke just after the warranty ran out. What now?
"That's out of warranty" is not a legal answer. Here's exactly what to do, what to say, and where to escalate when a business won't fix a fault.
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What counts as proof of purchase in Australia?
The full list of what a shop has to accept as proof you bought something — and how the ATO's standard for the same receipt is stricter.
ReadRecords & the ATO
Which receipts to keep, in what form, and for how long — plus what you can claim when the paperwork is gone.
How long do you need to keep receipts for the ATO?
Five years — but from a date most people get wrong. What records to keep, what a valid receipt has to show, and when the clock actually starts.
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Are photos of receipts accepted by the ATO?
Yes — a photo or scan is valid written evidence if it's a true and clear copy. What that means in practice, and when you can bin the paper.
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Can you claim deductions without receipts?
The $300 rule explained properly — what it actually lets you do, the expenses it excludes, and why treating it as a free allowance is a mistake.
ReadThese guides are general information, not tax or legal advice. How we research and review them.