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What your receipts are actually worth
Straight answers on returns, warranties and tax records in Australia — the rules as the ACCC and the ATO actually publish them, with every source linked and a date on every page.
Warranties & returns
What Australian Consumer Law actually entitles you to when something breaks, and what you need to prove you bought it.
Consumer guarantees vs warranty: what you're actually entitled to in Australia
Your warranty expired and the thing broke. Under Australian Consumer Law that often doesn't matter — here's what you're entitled to and for how long.
ReadDo you need a receipt to return something in Australia?
No — a receipt isn't the only proof the law accepts. Here's what a shop has to take instead, and when it can legitimately turn you away.
ReadWhat counts as proof of purchase in Australia?
The full list of what a shop has to accept as proof you bought something — and how the ATO's standard for the same receipt is stricter.
ReadRecords & the ATO
Which receipts to keep, in what form, and for how long — plus what you can claim when the paperwork is gone.
How long do you need to keep receipts for the ATO?
Five years — but from a date most people get wrong. What records to keep, what a valid receipt has to show, and when the clock actually starts.
ReadAre photos of receipts accepted by the ATO?
Yes — a photo or scan is valid written evidence if it's a true and clear copy. What that means in practice, and when you can bin the paper.
ReadCan you claim deductions without receipts?
The $300 rule explained properly — what it actually lets you do, the expenses it excludes, and why treating it as a free allowance is a mistake.
ReadThese guides are general information, not tax or legal advice. How we research and review them.